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COVID-19 PRECAUTIONS

Due to COVID-19 guidelines we are taking a lot of precautions to ensure everyone's safety.

New information and guidance comes out from the government and other governing bodies frequently, and as a result we are being extremely reactive and proactive when it comes to the safety of our customers and our staff, as well as the quality of our food, drink and service. Nothing means more to us than making sure everyone who visits is safe, happy and having a good time.

We’ve been taking loads of precautions and changing how we operate, always aiming to refine and adjust where we need to, so please do bear with us if it’s all a bit strange or we look a little flustered at times.


Here’s a breakdown of what we’re doing a bit differently. 

Opening Times + Bookings

We are now open from 11 till late every day. We highly recommend booking if you’re planning to come and join us as we are limited to the amount of customers we can have inside at any time.

Social distancing

Markers are clearly labelled on the floor, and tables are spaced out comfortably. The Nile is now open to extend our pub area, and we’ve extended our outside area with both standing and seated tables for when the sun shines, plus we’ve got outside beer and cider taps on weekends so you don’t even need to go inside to grab a pint or a burger.

Sanitisation

There are two sets of toilets for hand washing and loads of hand sanitising stations around for you to have a quick pump when you need it. All the surfaces and touch points are sanitised frequently too, and all our staff are wearing face coverings or visors. To reduce contact between staff and customers we’re encouraging the use of contactless to pay.

Test and Trace

When you order at the bar you will be required to leave some information for us. This info will be kept highly confidential and will only be used for us to contact you in case of the emergency situation that one of our customers or staff has been diagnosed with Covid-19. This is, hopefully, extremely unlikely, as we are heavily requesting that anyone showing any symptoms stays at home, but we have to be prepared in case of the worst case scenario.

Reduced menu 

This is mostly to make life safe for our staff, to make sure your food gets to you quickly and to uphold the quality we know you expect from us. The items we’ve selected have all been chosen because they’re delicious, classic and we can guarantee it will be excellent every single time. Our Sunday Roasts and Proper Fish and Chips is still available, as is an excellent charcuterie board and an awesome veggie burger. And the best thing is they can be ordered in-house for take away because they’re being served in disposable packaging. In addition to our kitchen, we’ve also set up a BBQ outside serving burgers, hot dogs and other staples.


Layout changes

At really busy times we’re operating a one way system, so if you’re planning on coming down at a weekend please be aware of this and listen to our staff if they ask you to follow our set procedures.

As with most things during the pandemic period, information changes frequently, and we are doing our best to react to each change needed with as much efficiency and thought for safety and comfort as we can. Please bare with us, and help us out as much as possible. We’re all in this together, and the more we stick to the guidelines the sooner we can hope to get back to normal!


As always, if there’s anything more you think we can be doing please do let us know by emailing us, messaging us on social media or talking to us in person. All feedback is warmly welcomed - this is a team effort after all.


Thank you so much for being a loyal customer with us, at times like this it means the world, and we’ll do everything we can to repay your loyalty by keeping our standards as high as possible.

 


THE TRAFALGAR TAVERN, Park Row  London SE10 9NW Tel: 020 3887 9886 email: info@TRAFALGARTAVERN.CO.UK

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